Terms & Conditions – INFUSIONIA

Last Updated: July 22, 2026

Welcome to INFUSIONIA. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Company Information

INFUSIONIA

128 City Road

London

EC1V 2NX

United Kingdom

Email: info@infusionia.com

Phone: +385 99 7828 090

2. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

If you do not agree with these Terms & Conditions, please do not use this website.

3. Products

We strive to ensure that all product descriptions, specifications, images, and prices are accurate.

However, slight differences in colour, appearance, or packaging may occur due to manufacturing updates or screen settings.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing

All prices displayed on our website are shown in the applicable currency.

Prices may change without prior notice. The price charged will be the price displayed at the time your order is placed.

Applicable taxes, duties, or customs charges may apply depending on your location.

5. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order due to:

Product availability
Payment issues
Pricing errors
Suspected fraud or unauthorized transactions
Other circumstances beyond our reasonable control

If payment has already been processed for a cancelled order, a full refund will be issued.

6. Shipping

We offer free standard shipping to customers located within the European Union and the United Kingdom.

Orders are typically processed within 1–7 business days.

Delivery times are estimates and may vary due to courier delays, customs procedures, holidays, weather conditions, or other factors beyond our control.

7. Returns & Refunds

If your order has not been dispatched within 7 business days, you may request a full refund with no questions asked.

For information regarding damaged, defective, or incorrect items, please refer to our Returns & Refunds Policy.

Nothing in these Terms limits any mandatory consumer rights that apply under the laws of your country of residence.

8. Payment

We accept secure payment methods made available during checkout.

All transactions are processed through trusted third-party payment providers. INFUSIONIA does not store your full payment card information.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Product descriptions
Images
Graphics
Text
Website design

is the property of INFUSIONIA or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, INFUSIONIA shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Website Availability

We aim to keep our website available at all times but cannot guarantee uninterrupted access.

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Kingdom, except where mandatory consumer protection laws in your country of residence provide additional rights.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes become effective immediately upon publication on this website.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.